Frequently Asked Questions
Everything you need to know about the CLEW step-in binding system and our services.
How does the CLEW step-in system actually work?
CLEW bindings consist of two parts: a baseplate mounted on your snowboard and a separate highback that attaches to any soft boot. You simply step into the baseplate, and the mechanism locks automatically. Pull the handle to release instantly.
Are CLEW bindings compatible with any snowboard boot?
Yes, one of the biggest advantages of CLEW is its universal compatibility. Unlike other step-in systems, you do not need special boots; our system works with every standard soft snowboard boot on the market.
What is your shipping policy and delivery timeline?
We offer insured worldwide shipping. Orders are typically processed within 24-48 hours. Delivery times vary by region, generally taking 3-5 business days within Europe and 7-14 business days for international orders.
What happens if the bindings don't fit my board or boots?
We offer a 30-day return policy. If the bindings are unused and in their original packaging, you can return them for a full refund or exchange them for a different size to ensure a perfect fit.
Are the bindings durable enough for extreme carving and jumps?
Absolutely. CLEW bindings are engineered in Germany using high-performance glass-fiber reinforced plastic and stainless steel. They are tested under extreme conditions to ensure maximum response and durability for all riding styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible financing options in select regions.